KnowledgeBase

We are interested in your 30-Day trial license. Would you be able to install HMSPANEL for us?
Yes, absolutely! We are available to install our products for all demo users at no cost. In order to proceed you will need to submit an installation request form....

Getting Started Guide
Getting Started with HMSPANEL We're going to provide you with a quick walk through that we...

I run a large web hosting business and resell to other providers. Can I become a partner of HMSPANEL?
A: Yes absolutely. You must be a dedicated server or VPS provider or reseller to qualify as an HMS PANEL partner. A web hosts will not be able to qualify for internal...

A customer is complaining that he cannot modify any files when logged in through FTP. He claims he was able to before. What can I do to fix this?
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Is there any installation fee for HMSPANEL?
A: The installation of HMS PANEL is free of charge. License holders will also have the ability...

We are interested in reselling HMSPANEL. Do you offer internal pricing discounts for larger web hosts?
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I need to reset the password for the administration panel. How can I do this?
The password cannot be easily reset. The database has to be modified directly. Please submit a ticket to our technical department to receive specific instructions....

We have our server behind a firewall. What ports does HMSPANEL need opened for all services to work?
You will need the following ports opened for all services in HMS PANEL to work properly. 80 TCP,UDP  (HTTP) 110 TCP  (POP3) 143 TCP,UDP  (IMAP) 443...

Billing and Cancellation Policy
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Changing the default system currency?
Applies to HMSPANEL CS Location:    Dashboard > System Settings Login to your HMSPANEL administration panel >> Click on " Settings "...

What exactly is HMSPANEL? In a few paragraphs can you describe the software?
A: We can't do it in a few paragraphs but we'll do the best we can. HMS PANEL is a control panel for any flavor of...

I have signed up for a free demo trial of HMSPANEL. Do I need to upload a license key to my server?
No. During installation you will be prompted for the license key which you will have to enter in order to proceed. Log in to your customer area and go to the "My...

How do I receive a copy of the plan release letters my clients receive?
Login to your administration section. Click on "System Settings" in the header navigation. Locate the "Release Letters" table. To receive a...

Does HMSPANEL offer any hosting services?
A: No. HMS PANEL does not offer web hosting services but we deal with many large web hosting companies in all markets....

How do I allocate IP addresses to client plan accounts?
Login to your administration section. Click on "View Active Clients" in the left menu. Locate the client you wish to work with and click "View...

Allocating Dedicated IPs to a customer account

How do I modify the signup page on the front end of my website?

How do I bill a single client without billing all of my clients?

How do I setup my primary gateway for payment processing in HMSPANEL?

Is the Front-End website included with my HMSPANEL CS license?

Changing the default system currency?

An account is shown under "Pending" status when the customer logs in. How to I activate it?

We are interested in your 30-Day trial license. Would you be able to install HMSPANEL for us?

Additional character support on the front-end

I run a large web hosting business and resell to other providers. Can I become a partner of HMSPANEL?

Domain management control page

System user administration

How to use the zone allocation interface

Adding plan extras

Adding and modifying hosting plans