KnowledgeBase

HMSPANEL installation request form
In order for us to proceed with the installation we will need you to submit a support ticket and supply the below information: FIRST NAME: LAST NAME: BUSINESS NAME:...

Getting Started Guide
Getting Started with HMSPANEL We're going to be providing you with a quick walk-through of...

A customer is complaining that he cannot modify any files when logged in through FTP. He claims he was able to before. What can I do to fix this?
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We are interested in reselling HMSPANEL. Do you offer internal pricing discounts for larger web hosts?
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I run a large web hosting business and resell to other providers. Can I become a partner of HMSPANEL?
A: Please contact us and let us know your thoughts. We prefer to individually communicate with future partners and get to know more about their company. Before we start...

Billing and Cancellation Policy
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Is there any installation fee for HMSPANEL?
A: The installation of HMS PANEL is free of charge. License holders will also have the ability...

How do I allocate IP addresses to client plan accounts?
Login to your administration section. Click on "View Active Clients" in the left menu. Locate the client you wish to work with and click "View...

We have our server behind a firewall. What ports does HMSPANEL need opened for all services to work?
You will need the following ports opened for all services in HMS PANEL to work properly. 80 TCP,UDP  (HTTP) 110 TCP  (POP3) 143 TCP,UDP  (IMAP) 443...

Does HMSPANEL offer any hosting services?
A: No. HMS PANEL does not offer web hosting services but we deal with many large web hosting companies in all markets....

How do I add/create a shared web hosting plan?
Login to your administration section. Click on "Plan Maintenance" in the header navigation. Click on "Add Shared Plan" from the side navigation....

What exactly is HMSPANEL? In a few paragraphs can you describe the software?
A: We can't do it in a few paragraphs but we'll do the best we can. HMS PANEL is a control panel for any flavor of...

How do I receive a copy of the plan release letters my clients receive?
Login to your administration section. Click on "System Settings" in the header navigation. Locate the "Release Letters" table. To receive a...

Reseller Module Guide
Reseller Module The following is a description on how to make use of the HMSPANEL Reseller Module . The Reseller Module is primarily...

How do I add a dedicated hosting plan?
Login to your administration section. Click on "Plan Maintenance" in the header navigation. Click on "Add Dedicated Plan" from the side...

Installation Troubleshooting

Where can I find the home path for my website files?

Do I need a separate license for each server I install?

Can the servers be installed at different locations or do they have to be installed in the same network?

Can I add website builder in my control panel?

Can I add video streaming support in control panel and offer it to my web hosting customers?

Can I add a Windows server and control it from the same admin panel?

A customer is complaining that he cannot modify any files when logged in through FTP. He claims he was able to before. What can I do to fix this?

How to stop/disable iptables

How do I know if my OS is 32 or 64 bit?

How do I find out what version of Linux distribution I'm using from the shell prompt?

Getting Started Guide

Modifying/adding MX records for a domain by editing the domain's zone file. Admin panel instructions.

Modifying/adding CNAME records for a domain by editing the domain's zone file. Admin panel instructions.

HMSPANEL installation request form